Privacy Policy
Last updated: February 1, 2026
1. Introduction
OCR Omega ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document OCR service.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, company)
- Documents you upload for processing
- Payment information
- Communications with our support team
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your documents and return OCR results
- Process payments and send billing information
- Send technical notices and support messages
- Respond to your comments and questions
4. Document Processing
Documents you upload are processed in real-time and are not stored permanently on our servers. Processed documents are automatically deleted within 24 hours of processing unless you explicitly request longer retention.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, regular security audits, and access controls.
6. Data Retention
We retain your account information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting support@ocr-omega.com.
7. Your Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Data portability
- Objection to processing
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@ocr-omega.com
Address: 123 Tech Street, San Francisco, CA 94105